Innovating in policing for a safer community

This document sets out the Terms and Privacy Statement ('Terms') of and any sub-domain (the 'Site'), which is operated by Innaxys Ltd. By accessing this Site, you agree to be bound by the Terms. Before using this Site, you should read the Terms carefully, as well as our Cookie Policy ('Cookie Policy').

Innaxys Ltd is a company incorporated under the laws of England and Wales with company registration number 7725890. For information about the Company, you can visit the Companies House website.

In these provisions:

'Content' means all pages, screens, information and materials included in or accessible through this Site (including any content available on any email or SMS services)

'you', 'your' and 'yours' means you, the person(s) accessing this Site and the party on whose behalf you are doing so

'we', 'us' and 'our' means Innaxys Ltd

'Innaxys' means Innaxys Ltd, its subsidiaries and associated companies from time to time

Site Terms

These Terms cover your use of this Site. All products and services provided by Innaxys have their own terms and conditions (the 'Product Terms'). You must read both the Product Terms and these Terms. To the extent that the Product Terms conflict with these Terms then the Product Terms will prevail.

Privacy Statement

This privacy statement sets out our current policies and demonstrates our commitment to your privacy. We may change the content or services found on our Site at any time without notice, and consequently our privacy statement and the Terms may change at any time in the future. You should also read our Cookie Policy to find out more about how Innaxys and our trusted partners use cookies, which is relevant to your online security: we use cookies to make our website more secure and easier to use.

Innaxys Ltd provides software solutions and services for Public Safety through its affiliated companies and branches located worldwide. Privacy and personal data protection principles vary from one country to another. When you access or link to any other website, please read the privacy and data protection statements or agreements issued by such other website to determine the policies that apply to information or data maintained by that website.

Innaxys's business has been built on trust between us and our customers. To preserve the confidentiality of all information you provide to us:

Innaxys will only collect information that it believes to be relevant and required to understand the customer's business needs and to conduct Innaxys's business.
Innaxys will use customer information to provide customers with better customer services and products.
Innaxys may pass customer information to other Innaxys companies or agents, as permitted by law.
Innaxys will not disclose customer information to any external organisation unless Innaxys have customer consent or are required by law or have previously informed the customer.
Innaxys may be required, from time to time, to disclose customer information to Governmental or judicial bodies or agencies but Innaxys will only do so under proper authority.
Innaxys aim to keep customer information up-to-date.
Innaxys maintain strict security systems designed to prevent unauthorised access to customer information by anyone, including Innaxys staff.
All Innaxys companies, or staff and all third parties with permitted access to customer information are specifically required to observe Innaxys' confidentiality obligations.
By maintaining our commitment to these principles, we will ensure that we respect the inherent trust that you place in Innaxys.


Information or opinions contained on this Site are purely informative and not aimed at guiding any decision process.

Should you seek to rely in any way whatsoever upon any content contained on this Site, you do so at your own risk.

Users of the site

The Site is currently intended for those who access it from within the United Kingdom. Because of this we cannot guarantee that the Site or the information thereon complies with law or regulation, or is appropriate for use, in other places.

You are wholly responsible for use of the Site by any person using your computer and you must ensure that any such person complies with these Terms.

No warranties

The following clauses exclude or limit our legal liability for the Site. You should read them carefully. They all apply only as far as the law permits, and in particular we do not exclude or restrict our duties and liabilities to you under the regulations applicable to our business.

While we have taken reasonable steps to ensure the accuracy, currency, availability correctness and completeness of the information contained on the Site, information is provided on an "as is", "as available" basis and we do not give or make any warranty or representation of any kind, whether express or implied. The use of the Site is at your sole risk. We shall not be liable for any loss or damage whatsoever and howsoever arising as a result of your use of or reliance on the information contained on the Site to the maximum extent permitted by law.

We do not represent or warrant that the Site will be available and meet your requirements, that access will be uninterrupted, that there will be no delays, failures, errors or omissions or loss of transmitted information, that no viruses or other contaminating or destructive properties will be transmitted or that no damage will occur to your computer system. You have sole responsibility for adequate protection and back up of data and/or equipment and for undertaking reasonable and appropriate precautions to scan for computer viruses or other destructive properties.

We make no representations or warranties regarding the accuracy, functionality or performance of any third party software that may be used in connection with the Site.

Third party sites and endorsements

Where we provide hypertext links to other locations on the Internet, we do so for information purposes only. We are not responsible for the content of any other websites or pages linked from or linking to this Site. We have not verified the content of any such websites. Following links to any other websites or pages shall be at your own risk and we shall not be responsible or liable for any damages or in other way in connection with linking. Links to downloadable software sites are for convenience only and we are not responsible or liable for any difficulties or consequences associated with downloading the software. Use of any downloaded software is governed by the terms of the license agreement, if any, which accompanies or is provided with the software.

No endorsement or approval of any third parties or their advice, opinions, information, products or services is expressed or implied by any information on our Site.

Trade marks and copyright

Copyright in the pages screens, information and material in their arrangement included in this Site is owned by or licensed to Innaxys Ltd unless otherwise noted. You may imprint, copy, download or temporarily store extracts from our Site for your personal information or when you use our products and services. You must not alter anything. Any other use is prohibited unless you first get our written permission. In particular no one may use a part of our Site on any other website, or link any other website to our Site, without our prior written permission.

Internet e-mail

Messages sent over the Internet cannot be guaranteed to be completely secure as they are subject to possible interception or loss or possible alteration. We are not responsible for them and will not be liable to you or anyone else for any damages or otherwise in connection with any message sent by you to Innaxys or any message sent by Innaxys to you over the Internet.

We maintain strict security standards and procedures to prevent unauthorised access to information about you. Innaxys will never contact you by email or otherwise to ask you to validate personal information.

Social Media

Innaxys operates channels, pages and accounts on some social media sites to inform, assist and engage with customers. Unless stated otherwise, these are intended for UK customers. We monitor and record comments and posts made on these channels about Innaxys so that we can improve our services.

Innaxys is not responsible for any information posted on those sites other than information we have posted ourselves. We do not endorse the social media sites themselves, or any information posted on them by third parties or other users.

When you engage with Innaxys via social media your personal data may be stored on that social media site's servers, which are outside the control of Innaxys and may be in the US or elsewhere outside the EU. Any information posted to such sites may be accessed and read by the general public. It is not an appropriate forum to discuss customers' products or issues. Innaxys will not ask you to share any sensitive information via social media sites, and you should not post such information on those channels.

Innaxys regularly updates and monitors our social media accounts and welcomes feedback and ideas submitted via these channels. Innaxys endeavours to join the conversation whenever possible, however cannot guarantee to read or reply to all messages sent to official Innaxys social media accounts.

Emerging themes and helpful suggestions are passed to the relevant people within Innaxys for consideration, but no guarantee is made that any proposals will be acted upon.


Innaxys operates the Twitter stream in the UK. If this Innaxys stream follows another user then this does not imply endorsement of any kind.

Governing law

The Terms are governed by and interpreted in accordance with the laws of England and Wales and the courts of the above jurisdiction will have non-exclusive jurisdiction in respect of any dispute, which may arise.

Your queries

If you wish to contact Innaxys Ltd, please refer to the Contact Us link which can be found on each page of the site.